Renters

Tenants

Prospective Renter

Please click here to view our current rental opportunities. 

 

Applying Online

To ensure our prospective renters experience a seamless, secure and efficient application process, Ironfish Real Estate utilises the online application program Ignite.

If you wish to apply for one of our listed properties, please fill out an online application. 

Repairs App

Emergency Maintenance & Trades Contacts

Important Note: If this urgent maintenance/repair happens during business hours, please contact your Property Manager. If this matter is urgent and occurs outside business hours, please refer to the below information.

 

Appliances Issues

Contact the supplier/manufacturers to enquire if the appliance is currently under warranty.

If the appliances are not under warranty, please contact the Ironfish Standard Emergency Maintenance Contacts listed below.

 

Non-appliances Issues - New Building (Less than 1-year-old)

Contact the property or building contractor/tradesperson contact list**.

**Please note, this is not the Ironfish Standard Emergency Maintenance Contacts.

 

Non-appliances Issues - Old Building (More than 1-year-old)

Contact the Ironfish Standard Emergency Maintenance Contacts listed below.

● PLUMBER: 1300 867 226 (Toscano Plumbing)

Please leave a voicemail to them by providing your contact detail and mentioning that you are the renter of Ironfish for the plumbers to return your calls.

● ELECTRICIAN: 0434 405 909 (M Power)

● LOCKSMITH: 0436 222 669 (Anyu Security)

You will be required to use a locksmith recommended by OC if it is under a registered key system.

● HANDYMAN: 03 9563 2204 (New Boda) / 0437 294 725 (Infinite Hands)

● SMOKE ALARM 24/7: 1300 134 563 (Detector Inspector)

 

Q&A

Q: I don’t have the property or building contractor/tradesperson contact list. How do I get the contact list?

A: If you don’t have the contact list, you may check it via the building link or the information board in the main hall. Alternatively, you may check the leasing pack we sent you during the lease signup or contact the  Property Manager/Building Manager/Concierge/Builder to obtain the tradesperson contact list.

 

Definition of Urgent Repairs

Under the Residential Tenancies Act 1997, anything on this list is legally defined as an urgent repair:

  • Burst water service
  • Blocked or broken toilet system
  • Serious roof leak
  • Gas leak
  • Dangerous electrical fault
  • Flooding or serious flood damage
  • Serious storm or fire damage
  • Hot water, water, cooking, heating, or laundering is not working
  • The gas, electricity or water supply is not working
  • A cooling appliance or service provided by the rental provider is not working
  • The property does not meet minimum standards
  • A safety-related device, such as a smoke alarm or pool fence, is not working
  • An appliance, fitting or fixture that is not working and causes a lot of water to be wasted
  • Any fault or damage in the property that makes it unsafe or insecure, including pests, mould or damp caused by or related to the building structure
  • A serious problem with a lift or staircase.
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